Headphone News
February 04, 2009MX W1s have a problem charging?
Well, we have the MX W1s in for review, but we've run into a strange issue: they don't want to recharge. At first the headphones complied with our requests, their orange 'I am charging!' LEDs shining merrily. As time wore on, however, we started having more and more trouble getting them to charge. When we'd plug them in they wouldn't recognize their orange LED would flash briefly, but we couldn't get it to stay on.
Our PR contact said it's a known issue and set me up with Sennheiser's tech support line (860-434-9190 if you need it). We've left a message and are awaiting a response. We will update this blog post as we delve deeper into this mystery.
UPDATE: Apparently some of the early production units are simply broken. If you own a pair and run into a similar issue, Sennheiser will replace them for you. Just call the aforementioned support number.
-HPI
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